Terms and Conditions

Welcome to RO Service Centre Online. By accessing our website and booking our services, you agree to be bound by the following Terms and Conditions.

Service Bookings and Technician Visits

We strive to provide technician visits within 60-90 minutes across our Bangalore service areas. However, arrival times may vary based on traffic, weather conditions, and technician availability. Service hours are 8:00 AM to 9:00 PM, all 7 days.

Service Charges and Estimates

A standard visiting/inspection charge applies if you decide not to proceed with the repair after diagnosis. If you proceed with the repair, the visiting charge is usually waived or adjusted against the final bill. Our technicians will provide an estimate for spare parts before commencing the repair.

Spare Parts and Warranties

We use genuine or high-quality compatible spare parts. Warranties on spare parts (like RO membranes, pumps, and SMPS) are provided as per the manufacturer's terms or our stated service guarantee. Consumable filters typically do not carry a long-term warranty due to varying water quality (TDS) in Bangalore.

Limitations of Service

We reserve the right to refuse service if the work environment is deemed unsafe or if the water purifier is beyond repair. We are not liable for pre-existing damages to the appliance or plumbing.

Contact & Support

For questions or service inquiries regarding these terms, please contact us at [email protected], call 08050291180, or write to No. 97, Neeladri Nagar, Electronics City Phase 1 Extension, Bengaluru, Karnataka.